Privacy Policy

Your privacy and data security are our top priorities. Learn how we protect and manage your information.

Last updated: December 15, 2024

Our Privacy Principles

Data Encryption

All personal data is encrypted at rest and in transit using industry-standard protocols.

Transparency

We clearly explain what data we collect and how it's used in our platform.

User Control

You have full control over your data and can request deletion at any time.

Security First

We implement multiple layers of security to protect your information.

Information We Collect

Personal Information

Name, email, phone number, and residential address

Purpose: Account creation, identity verification, and communication
Retention: As long as account is active

Identity Documents

Government ID, passport, or other verification documents

Purpose: KYC compliance and fraud prevention
Retention: 7 years (legal requirement)

Biometric Data

Facial recognition data and biometric verification results

Purpose: Secure identity verification and anti-fraud measures
Retention: Deleted after verification (results stored for 7 years)

Farm Data

Farm location, size, crop types, and agricultural information

Purpose: AI credit scoring and personalized recommendations
Retention: As long as account is active

Financial Data

Loan applications, payment history, and transaction records

Purpose: Loan processing and regulatory compliance
Retention: 7 years (legal requirement)

Usage Data

Platform usage patterns, IP addresses, and device information

Purpose: Platform improvement and security monitoring
Retention: 2 years

How We Use Your Information

Account Management

Creating and managing your AgriCredit account and profile.

Identity Verification

Verifying your identity for KYC compliance and fraud prevention.

AI Credit Scoring

Analyzing your data to provide fair and accurate credit assessments.

Platform Improvement

Enhancing our services and developing new features.

Legal Compliance

Meeting regulatory requirements and legal obligations.

Information Sharing and Disclosure

We Do NOT Share Your Data With:

  • • Third-party advertisers or marketing companies
  • • Social media platforms for advertising
  • • Data brokers or aggregators
  • • Any entity for commercial purposes without your consent

We MAY Share Your Data With:

  • • Financial institutions for loan processing
  • • Regulatory authorities as required by law
  • • Service providers who help operate our platform
  • • Legal authorities in response to lawful requests

Your Rights and Choices

Access Your Data

Request a copy of all personal data we hold about you.

Correct Your Data

Update or correct any inaccurate personal information.

Delete Your Data

Request deletion of your personal data (subject to legal requirements).

Data Portability

Receive your data in a structured, machine-readable format.

Withdraw Consent

Opt-out of data processing where consent was the legal basis.

Object to Processing

Object to certain types of data processing.

Security Measures

Technical Security

  • • End-to-end encryption for data transmission
  • • AES-256 encryption for data at rest
  • • Multi-factor authentication
  • • Regular security audits and penetration testing

Operational Security

  • • Access controls and role-based permissions
  • • Employee background checks
  • • Incident response procedures
  • • Regular security training

Questions About Your Privacy?

If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer.

Email: privacy@agricredit.africa

Phone: +254 700 123 456

Response time: Within 48 hours